PRIVACY POLICY 

Hearing aids from home Approach to Privacy 

At Hearing aids from home, we are committed to protecting your privacy. This policy outlines how we handle your personal information, including collection, use, and disclosure, in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. COLLECTION AND USE OF PERSONAL INFORMATION

Information We Collect: 

  • Personal Details: Name, age, address, date of birth, gender, phone number, email. 
  • Payment Information: Payment details for transactions. 
  • Product Preferences: Information on hearing aids and related products. 

How We Use Your Information: 

  • To Process Transactions: Handle purchases and manage orders. 
  • To Communicate: Provide updates, respond to queries, and send information about products and services. 
  • To Improve Services: Analyse data to enhance our offerings and user experience.

2. SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share it with: 

  • Service Providers: Companies that assist with processing orders and managing our services. 
  • Legal Requirements: If required by law or to protect our rights.

3. SECURITY OF PERSONAL INFORMATION

We implement security measures to protect your data, including encryption and secure storage. We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.

4. ACCESS AND CORRECTION

You can request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

5. DIRECT MARKETING

We may send you promotional material related to our products and services. You can opt-out at any time by contacting us.

6. THIRD-PARTY LINKS

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

7. CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

8. CONTACT US

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at: 

9. PURCHASES FOR THIRD PARTIES

Purchases should be made for personal use or for related parties only. Transactions for unrelated third parties are not permitted. We reserve the right to cancel any orders that violate this policy.

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